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Frequently Asked Questions
If approved, you can send your guitar to one of our partner stores for evaluation. Once we’ve verified its condition, you’ll receive either:
- A discount equal to the agreed trade-in value, or
- A cash payment via bank transfer equal to the agreed sale value.
Yes! We’ve partnered with Swee Lee and Dawsons, so you can bring your gear to the nearest store to start the trade-in process.
Note: Sell or Trade is only available in the United States, the United Kingdom, Singapore, and Malaysia.
We require traded-in products to meet our quality standards and align with our current inventory goals. We may decline gear that doesn’t meet these criteria.
Note: We cannot accept instruments made with Brazilian rosewood due to restrictions under CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora).